Verizon customers who make single payments by phone or online will be charged a $2 fee per payment starting January 15. The new fee is intended to offset the cost of processing these payments.
“The fee will help allow us to continue to support these single bill payment options in these channels,” Verizon said in a statement to Mashable.
Other Verizon payment options such as electronic check, AutoPay and payment kiosks are still free.
Customer representatives for Sprint and AT&T said that those companies charge no similar additional fee for paying by phone or online. The AT&T representative said there is, however, a fee for paying a bill through a customer service representative by phone.
Bill Payment
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